All personal information collected by the Property Nexus Directory (the Directory) or otherwise collected from you in the course of our business will be treated in accordance with the terms of this Privacy Statement.
Property Nexus is committed to protecting the privacy of your personal information. We abide by local data protection laws in the UK, including the UK General Data Protection Regulation and the Data Protection Act 2018 (we refer to these laws together as the ‘DP Laws’). Property Nexus is a data controller for the purposes of the DP Laws.
What information do we collect?
Depending on which services you use as part of the Directory, we collect different kinds of information from or about you and your business.
We collect the content and other information that you provide when you use our Directory, including when you sign up for an account/registration, create or share a listing, and message or communicate with others. This can include information in or about the content that you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our Directory, such as the types of content you view or engage with or the frequency and duration of your activities.
We also collect content and information that other people provide when they use our Directory, including information about you, such as when they send a message to you or use your contact information.
We collect information about the people and businesses you are connected to and how you interact with them, such as the people and businesses you communicate with the most or you like to share with. We also collect contact information that you provide if you upload this information from a device.
We collect information from or about the computers, phones or other devices where you or your business install or access our Directory.
How do we use this information?
We use all of the information we have to help us provide and support our Directory as follows:
• We are able to deliver our Directory, personalise content and make suggestions for you by using this information to understand how you use and interact with our Directory and the people or things you’re connected to and interested in on and off our Directory.
• We also use information we have to provide shortcuts and suggestions to you.
• When we have location information, we use it to tailor our Directory for you and others, such as helping you to check in and find local events.
• We conduct surveys and research, test features in development and analyse the information that we have in order to evaluate and improve products and services, develop new products or features and conduct audits and troubleshooting activities.
• We use your information to send you marketing communications, communicate with you about our Directory and let you know about our policies and terms. We also use your information to respond to you when you contact us.
• We use the information we have to improve our advertising and measurement systems so that we can show you relevant ads on and off our Directory and measure the effectiveness and reach of ads and services.
• We use the information we have to help verify accounts and activity, and to promote safety and security on and off our Directory, such as by investigating suspicious activity or violations of our terms or policies.
• We use cookies and similar technologies to provide and support our Directory and each of the uses outlined and described in this section of our policy.
How is this information shared?
People and businesses use our Directory to make listings, connect and share with others. We make this possible by sharing your information in the following ways:
When you make a listing, share and communicate using our Directory, you choose the audience who can see what you share. Likewise, when you use our message service, you also choose the people who you message.
Public information is any information that you share with a public audience, as well as information in your public profile or content you share on a Directory page or another public forum. Public information is available to anyone on or off our Directory and can be seen or accessed through online search engines, APIs and offline media, such as on TV.
In some cases, people and businesses you share and communicate with may download or re-share this content with others on and off our Directory. When you comment on another person’s listing or like their content on our Directory, your comment will also be public.
Other people may use our Directory to share content about you with the audience they choose. For example, people may share a listing you made on the Directory or share information about you that you shared with them.
When you use third-party apps, websites or other services that use, or are integrated with, our Directory, they may receive information about what you list, post or share. In addition, when you download or use such third-party services, they can access your public profile for you or your business and your listing. Information collected by these apps, websites or integrated services is subject to their own terms and policies.
If the ownership or control of all or part of our Directory or their assets changes, we may transfer your information to the new owner.
We work with third-party companies who help us provide and improve our Directory or who use advertising or related products, which makes it possible to operate our companies and provide free services to people around the world.
How can I access manage or delete information about me?
You have the right to access personal data that we hold on you in accordance with the DP Laws. If you have any requests concerning your personal information or any queries concerning our processing, please contact us at enquiries@propertynexus.co.uk and we will respond to your enquiry within 30 days unless the query is complex. You will not have to pay a fee to access your personal information. However, we may charge a reasonable fee, if your request is clearly unfounded or excessive.
We store data for as long as it is necessary to provide products and services to you and others, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services or we decide to shut down the Network.
You can delete your account any time. When you delete your account, we delete things that you have posted or listed about you or your business, such as photos and business description. Bear in mind that information that others have shared about you is not part of your account and will not be deleted when you delete your account.
Legal requests
We may access, preserve and share your information in response to a legal request (e.g. a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief that it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. Information that we receive about you, including financial transaction data related to purchases made with our Directory, may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.
Updating this Privacy Statement
We may need to update the policies in this Statement from time to time to accurately reflect our services and practices which will be shown on this page on our Directory and therefore you should regularly check this page. Once any updated Statement is in effect, you will be bound by it if you continue to use our Directory. If you do not agree to our updated Statement and no longer want to be a part of the Directory, you can delete your account at any time.
